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Communication

Telephone etiquette... | 10/08

As an assistant, it is important to be able to converse with contacts and cli...
Phone etiquette - A... | 29/07

As an assistant, it is important to be able to converse with contacts and cli...

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Golden rules for wr... | 02/09

Tips for impeccable business correspondence. A letter completely loses its v...
How to compose a le... | 03/06

What elements constitute a business letter? A letter is more than simply sen...

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Has e-mail replaced... | 26/05

Have letters become redundant, or are e-mails not always the most appropriate...
Be careful with att... | 05/05

What can you attach to an e-mail? All e-mail programs allow you to add attac...

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Key tips for writte... | 28/05

How can you communicate honestly and dynamically with your colleagues? Clear...
Communication check... | 10/09

Keep everyone informed fairly and correctly! Internal communication is extre...

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Writing for the web | 02/09

Captivating web surfers is quite a challenge! Writing for the World Wide Web...
SMART – setting you... | 26/07

The backbone of every communication plan The foundation of a successful comm...

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