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How proactive use of language can help you. Setting boundaries, making priorities clear and coming across positively. It isn’t always easy to convey this c...
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More than half of our message is in our body language! 55% of the message we convey is body language and 38% is tone and intonation, with words accounting ...
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Don’t pay a cent too much! Budgeting is important for all organisations, so savings made when purchasing something can also be a real benefit. We outline t...
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You reap what you sow: give constructive criticism and gain from it yourself. How do you give someone criticism without hurting their feelings? Even better...
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How active listening can improve your communication at work. It’s probably happened to you before: you’re talking to someone, but they appear to be elsewhe...
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I hope you did not answer 'yes' to this question. If so, here’s a crash course on how to say ‘no ... Saying ‘No’ is certainly never easy, particularly whe...
Assertive skills
Convince the person you’re talking to
What is your body language saying?
Listen actively and be heard
