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Expertise

Interpersonal skills

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Interpersonal skills

Assistants are entrusted with a growing number of responsibilities. Discretion, assertiveness, creative thinking, and emotional skills are therefore important to master. Use the tips & tricks, how to’s and suggestions in this section to fine-tune your interpersonal skills …

 

Assertive skills

  • How to Convince the person...  | 06/07

    How proactive use of language can help you. Setting boundaries, making prior...

  • Tips & tricks What is your body l...  | 06/07

    More than half of our message is in our body language! 55% of the message we...
All articles

Creative skills

  • Tips & tricks Are you a creative ...  | 31/07

    Some tips to stimulate your creativity. Creativity is not your cup of tea, o...

  • Article Give your thoughts ...  | 31/07

    Mindmapping: what and how? Are you looking for an inspirational way of allow...
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Emotional skills

  • Article How do you view you...  | 06/07

    Work on your self-esteem and grow both personally and professionally! How yo...

  • Tips & tricks How discrete are you?  | 12/02

    Discretion: a function requirement As an assistant you come across sensitive...
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